Refund policy

Return & Refund Policy

Please note that this Return & Refund Policy only applies to products purchased from nutrasumma.com and not from other third-party websites or retail stores. Customers should consult the return policy of the original place of purchase.

U.S. customers receive a 30-day money-back guarantee on their purchase. Returns will not be accepted after 30 days.

Only regular or sale priced items may be refunded; unfortunately, clearance items cannot be refunded.

To return your purchase:

• Email us a return request at customerservice@nutrasumma.com with your order #number and reasons for return.
• Send back your purchase to 1315 John Reed Court, City of Industry, CA, 91745. Nutrasumma can provide a prepaid return shipping label for your convenience. Once we receive and inspect the returned product, we will process your refund.
  • If you choose to use our return label, the cost of return shipping will be deducted from your refund.
  • Alternatively, you may arrange and pay for your own return shipping. In that case, you will receive a full refund for the returned item, provided it meets our return policy.
    
• Once your refund is processed, a credit will be applied to your credit card or original method of payment. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.